POLICY FOR THE PROTECTION OF PERSONAL DATA
The data processing managers are Manufacture CLUIZEL for the B2B site and CHOCORONCENAY for the online sales site, companies whose registered offices are located at 7 Avenue Michel Cluizel, Damville - CS 50026 at (27240) Mesnils-sur-Iton. These companies are fully committed to protecting your privacy and respecting your choices, in particular by making every effort to comply with the General Data Protection Regulation (or RGPD). Generally speaking, these companies are aware of the importance of the personal data they may collect and process. They wish to share with their customers what information is collected and for what purposes. They undertake to protect it and to use it only for the purposes for which it was collected. For further details, we set out below the main measures taken.
Information of a personal nature allows a specific person to be identified, for example: name, date of birth, passport photograph, e-mail address and, more generally, any information of a personal nature defined by applicable laws.
For B2C & Online Sales websites, the information required for processing is transmitted by our customers. This transmission takes the form of information collected on the sites using various forms. Personal information such as: Surname, first name, e-mail address and date of birth for “Creating an account” on the online sales site; Surname, first name, e-mail address, postal address and telephone number for the “Contact us” form; Surname, first name, e-mail address, telephone number and postal address for the information request form for corporate gifts; E-mail address for Newsletter registration.
Personal data is stored in databases which are stored on servers located in France, i.e. within the European Union, more precisely at the OVH SAS hosting company.
The personal data processed is used solely for the purposes of: Place orders on the online sales site in order to have the products ordered delivered, Be contacted by the sales department, Receive the newsletter by subscribing to the newsletter. Only the personal data strictly necessary to meet these objectives are used.
The processing operations corresponding to the objectives pursued are based on the consent of the individual for the collection of information and on contractual performance for other processing operations.
The retention period for personal data is 1 year.
The recipients of this data are : Manufacture CLUIZEL departments (sales, customer service and marketing departments), CHOCORONCENAY company departments, Subcontractors appointed by the data processors.
Holders of personal data have the right to access their personal data, to have it corrected or erased, to have the processing of their personal data restricted, to object to the processing of their personal data and to have their data ported. To assert your rights, you can send your request by leaving a message at the dedicated e-mail address: mesdroits@cluizel.com. (or by sending a letter to the head office address). If you do not receive a reply, or for any other reason, you may lodge a complaint with the CNIL.